Terms of Service

These Terms of Service (“Terms”) govern your use of the tools and services provided by Harrison Habib trading as Torek (ABN 41 124 813 799) (“Torek”, “we”, “us”, “our”). By subscribing to or using the tools, you agree to these Terms. If you are agreeing on behalf of a business, you confirm you have authority to bind that business.

Torek provides productised AI and automation tools for Australian builders and tradies, set up for you. The tools sit alongside the software you already use, such as ServiceM8, Tradify, simPRO and Xero, and connect to and process data from those systems. They are designed to work with your existing tools, not to replace them.

Each tool is a one-time setup fee plus a recurring monthly subscription, at the prices shown when you buy. The setup fee covers the done-for-you work to get the tool running for you. The monthly subscription is billed in advance for each period.

Payments are processed by Stripe, our payment processor. By subscribing, you authorise us, through Stripe, to charge your nominated payment method for the setup fee and for each monthly period until you cancel. We never store your full card details. To the extent permitted by law, setup fees are not refundable once the setup work has begun.

Subscriptions are month to month with no lock-in. Each subscription renews automatically at the start of each monthly period until you cancel.

You can cancel at any time, with the cancellation taking effect at the end of your current paid period. You keep access until then. Monthly fees already paid and setup fees are not refunded on cancellation, except where a refund is required by law. We may suspend or cancel your access if fees are unpaid or if you breach these Terms.

This section applies if you subscribe to Torek's website offering (the “Website service”) and sits alongside the rest of these Terms. We build a website for your business for a one-time build fee, then look after it for a recurring monthly subscription.

The monthly fee covers hosting your site and small content updates, such as new photos, updated services or price changes. Larger changes, such as a redesign or substantial new pages, are quoted and agreed separately before we start. While your subscription is active, we manage hosting and DNS for your site on your behalf, so the technical side stays handled.

You own your domain and your content, such as your business details, copy, photos and logos, at all times. The built site, the theme and the underlying code remain Torek's, and are licensed to you for use on your site while your subscription is active.

You can cancel the Website service at any time, and the renewal and cancellation terms above otherwise apply. The site comes down after 30 days' notice. You keep your domain, and you can request an export of your content.

You must give accurate account and billing details and keep them up to date. You are responsible for keeping your login credentials secure and for activity that happens under your account.

When you use the tools, you must:

• have the authority and consent to collect any third-party information, such as your clients' details, and to route it through the tools;
• comply with all applicable laws, including the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth);
• only send messages to people you may lawfully contact, with a clear and working way to opt out; and
• not use the tools to send unlawful, misleading, deceptive or harassing communications, or for any unlawful purpose.

Messages are sent in your name and on your behalf, and you remain responsible for their content and for the consent behind who receives them.

The tools augment your business, they do not replace your own compliance, record-keeping, tax, licensing and insurance obligations. AI parsing and auto-tagging can make mistakes, so you are responsible for checking outputs before you rely on them for invoices, quotes, claims or any legal or financial record. You should keep your own records as you would normally.

The tools connect to third-party platforms such as ServiceM8, Tradify, simPRO and Xero. Your use of those platforms remains subject to their own terms, and we are not responsible for their availability, accuracy, or any changes they make to their services or interfaces.

We work to keep the tools reliable, but we do not guarantee that the service will be uninterrupted, timely, secure or error-free. We may carry out maintenance, apply updates, or change or remove features from time to time. Where we can, we will give reasonable notice of changes that materially affect you.

We own the tools, software and underlying technology, and nothing in these Terms transfers that ownership to you. Your data, and the client data you route through the tools, remains yours. You grant us the licence needed to process that data to provide and support the service.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any such guarantee or any other right you have that cannot be excluded by law. To the extent we are permitted to limit our liability for failing to comply with a guarantee that can be limited, our liability is limited to resupplying the service or paying the cost of having it resupplied.

Except for the rights and guarantees you have under the Australian Consumer Law, and to the maximum extent permitted by law, the tools are provided on an “as is” and “as available” basis without warranties of any kind.

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss, or for loss of profits, revenue, business, goodwill or data, arising from your use of, or inability to use, the tools. To the extent we are able to limit it, our total liability to you in any 12-month period is capped at the fees you paid us in that period.

To the extent permitted by law, you indemnify us against claims, loss and costs arising from third-party or client data you route through the tools without the right or consent to do so, from messages sent on your behalf, or from your breach of these Terms or of any law.

We may update these Terms from time to time. The current version always lives on this page, with the “Last updated” date at the top. If a change materially affects you, we will give reasonable notice. Continuing to use the tools after a change takes effect means you accept the updated Terms.

These Terms are governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of New South Wales.

Questions about these Terms? Email us at torek.trade@gmail.com.